Privacy Policy

We ("we", "us", "our", or "Company") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use this application and service.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By using this service, you acknowledge that you have read and understood this Privacy Policy.

Data Controller

SOS Cat
Email: support@soscat.app

1. Information We Collect

• Authentication Data: Email address, phone number, and account credentials used to create and manage your SOS Cat account.

• Usage Data: Information about your smoking cessation journey, including quit dates, craving logs, triggers, relapse events, and journal entries.

• Device Information: Device type, operating system, app version, and unique device identifiers for crash reporting and analytics.

• Interaction Data: How you use the app (features accessed, time spent, button clicks) to improve our service.

2. How We Use Your Information

• Service Delivery: To provide, maintain, and improve this service and deliver the features you use.

• Crash Reporting: We use Crashlytics (Google Firebase) to automatically capture app crashes and bugs, but only after you grant consent. No crash data is collected before consent.

• Analytics: We use Firebase Analytics to understand user behavior patterns and improve the app. This helps us make features more effective.

• Account Management: To authenticate users, reset passwords, and manage account settings.

• Support: To respond to your inquiries, provide customer support, and troubleshoot issues.

• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Data Retention

• Active Accounts: We retain your data for as long as your account is active.

• Deleted Accounts: When you delete your account, all personal data (smoking logs, journals, contact information) is permanently deleted from our servers immediately or within a reasonable period not exceeding 30 days.

• De-identified analytics: Non-personal analytics data may be retained longer for service improvement, but cannot be linked to you.

• Withdrawal of Consent: If you withdraw consent for analytics or crash reporting, we will stop collecting and processing such data going forward. Information previously collected under a valid consent may be retained in de-identified or aggregated form for service improvement, research, statistical, and operational purposes, and can no longer be linked to your identity.

4. Data Security

• Your data is encrypted in transit (SSL/TLS) and at rest in our Supabase database.

• We implement row-level security to ensure you can only access your own data.

• We do not sell, trade, or rent your personal information to third parties.

5. Third-Party Services

• Google Crashlytics: For app crash reporting and debugging. Data is governed by Google's privacy policy.

• Google Firebase Analytics: To understand app usage patterns. Firebase Analytics may collect device identifiers, IP addresses, session data, and usage information as described in Google's privacy policy.

• Supabase (PostgreSQL): Our backend database provider. Data is encrypted and protected by Supabase's security measures.

6. Audio & Music Content

• SOS Cat may provide music, audio tracks, soundscapes, voice content, or other audio experiences intended to support smoking cessation, relaxation, focus, motivation, or emotional well-being.

• Some audio content available within the App may be generated or assisted by artificial intelligence technologies.

• Audio content is provided for informational, wellness, entertainment, and user experience purposes only. It is not medical treatment, therapy, psychological counseling, or a substitute for professional healthcare advice.

• We do not guarantee that any music or audio content will reduce cravings, improve health outcomes, prevent relapse, or result in successful smoking cessation.

• Audio playback activity, such as play events, skips, listening duration, and playback preferences, may be collected in de-identified or aggregated form to improve the quality of the service.

• Audio content provided within SOS Cat is licensed for personal use within the App only and may not be copied, redistributed, reproduced, resold, publicly distributed, or commercially exploited without permission.

7. Your Rights

• Access: You can request access to, review, or obtain a copy of your personal data by contacting us.

• Deletion: You can permanently delete your account and all associated data by using the "Delete Account" feature in Settings.

• Opt-Out: You can disable crash reporting and analytics in Settings at any time. If you withdraw consent, we will stop collecting and processing analytics and crash-reporting data going forward. This will not automatically delete information previously collected under a valid consent if that information has been de-identified or aggregated and can no longer be linked to your identity.

• GDPR Rights: If you are located in the EU, you have the right to access, correct, delete, or port your data. Contact us at support@soscat.app to exercise these rights.

8. Legal Basis for Data Processing (GDPR)

We process your data based on the following legal grounds:

• Your Consent: Processing for crash reporting and analytics after you grant consent.

• Performance of Contract: Processing necessary to provide SOS Cat and deliver features you use.

• Legitimate Interests: Processing to improve our service, enhance security, and understand user behavior.

• Compliance with Legal Obligations: Processing to comply with applicable laws and regulations.

9. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence, including the United States. We take appropriate safeguards to protect your data in accordance with applicable privacy laws, including GDPR. By using SOS Cat, you consent to the transfer of your information to countries outside your country of residence.

10. Age Restriction

SOS Cat is not intended for users under 13 years of age. If we discover that a user under 13 has provided personal information, we will delete such data immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and requesting your consent if required by law.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@soscat.app
In-App: Settings → Help & Support